Frequently Asked Questions

What products does Friends of Vann sell?

Friends of Vann offers a selection of precious metals products, collectible coins, Goldbacks, watches, and related merchandise.

Product availability may change based on inventory and market demand.

Are your products authentic?

Yes. We strive to source products from reputable suppliers and dealers. All products are sold as described in the product listing.

If you have questions about a specific item, please contact us before purchasing.

What are Goldbacks?

Goldbacks are voluntary local currency notes containing a precise amount of physical gold. They are designed to be spendable, collectible, and divisible forms of gold ownership.

Are Morgan Dollars made of silver?

Yes. Morgan Silver Dollars minted from 1878 through 1904 and again in 1921 contain 90% silver and 10% copper.

What are 90% Silver Half Dollars?

90% Half Dollars are U.S. half-dollar coins minted with 90% silver content. These coins are commonly purchased by collectors and precious metals enthusiasts.

What are 40% Silver Half Dollars?

40% Half Dollars are U.S. half-dollar coins minted between 1965 and 1970 that contain 40% silver.

Will I receive the exact coin shown in the photograph?

Unless specifically stated in the product listing, photographs are representative images.

Dates, mint marks, toning, wear patterns, and other characteristics may vary.

How long does shipping take?

Most orders are processed within 3-5 business days after payment verification and approval.

Transit times depend on the shipping method selected and carrier performance.

Please refer to our Shipping Policy for complete details.

Do you provide tracking information?

Yes. Tracking information is typically provided once your order has been accepted by the shipping carrier.

Are shipments insured?

Certain shipments may be insured depending on order value, shipping method, and carrier requirements.

Additional security measures may be used for higher-value orders.

Is a signature required for delivery?

Some shipments may require signature confirmation for security purposes.

Friends of Vann reserves the right to require signature confirmation on any order.

Do you accept returns?

Eligible items may be returned in accordance with our Refund & Return Policy.

Returned items must generally be in original condition and may be subject to a restocking fee.

Please review our Refund Policy for complete details.

Why is there a restocking fee?

Restocking fees help cover administrative, processing, inspection, and inventory management costs associated with returned merchandise.

What payment methods do you accept?

Accepted payment methods are displayed during checkout and may include major credit cards, debit cards, Shop Pay, PayPal, and other payment options offered through Shopify.